How we work, what to expect, and how we make things right.
Appointments can be rescheduled or canceled up to 24 hours in advance at no charge. Same-day cancellations may incur a $40 fee to cover scheduled time. If we need to reschedule for weather or equipment reasons, you'll be notified as early as possible.
Exterior services depend on workable weather. Light rain or overcast skies are usually fine; heavy rain, lightning, or extreme heat may require rescheduling. Interior services can typically proceed in any weather as long as we have covered space.
Heavily soiled vehicles, pet hair, biohazards, sand, or extreme staining may require additional time and an upcharge. We'll always inspect before work begins and confirm any pricing adjustments with you before continuing.
If you're not 100% happy with the result, let us know within 48 hours and we'll come back to make it right. Ceramic coatings include written warranty documentation matching the package duration.
Payment is due upon completion of service. We accept all major credit cards, Apple Pay, Zelle, Venmo, and cash. Ceramic coating and paint correction services require a 25% deposit to lock in scheduling.